Your WhatsApp campaign is delaying support replies. Fix the queue.
Use WhatsApp queue prioritisation to keep support replies moving during campaigns. Build a bounded, fair scheduler and test it locally with Node.js.
Bankole Emmanuel
Your customer says cancel while the AI agent is still working
Handle AI agent cancellation with versioned intent, action checkpoints and honest outcomes. Build a Node.js example that separates stopping from undoing.
Your app credited a deposit, then the block disappeared
Handle a blockchain deposit reorganisation with provisional credit, canonical block checks and finality-aware release. Test a local ledger model in Node.js.
Your customer sends five messages. How should your bot reply?
Handle WhatsApp message batching with bounded buffers, conversation revisions and stale-reply checks. Build and test the core flow in Node.js.
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Your bot and support agent both reply. Who owns the chat?
Build a WhatsApp bot human handoff that blocks stale automated replies. Follow conversation ownership, send gates and recovery in Node.js.
Your AI remembers the old address. How should memory work?
Use AI agent memory design that separates current task facts, preferences and verified records. Resolve corrections and scope in a Node.js example.
One seller rejects part of an order. What happens to the payment?
Handle an order saga partial failure with item-level states and explicit compensation. Test partial fulfilment and one-time refund intent in Node.js.